2018 bookings taken NOW

*  This year we are doing a FULL relaxed day on the 25th November for children with additional needs. Queuing will be less, music will be quieter and harsh lighting effect will be turned off.

Santa’s Magical Journey

Remember the excitement of your first visit to see Father Christmas? Give your children, grandchildren or your class a day they’ll never forget. Come and visit Father Christmas in the magical setting of Thursford this Christmas. It will be a treat to cherish for everyone who wants to experience this magical fantasy journey and visit Father Christmas in his very special house. Booking is essential!

Your journey takes you past the penguins and polar bears to see all the giant sized teddy bears ready to load Santa’s sleigh, past the busy elves, hard at work in the toy factory taking in the wonderful wrapping machine.
You’ll meet lots of fantasy characters including the snowman family but watch out for the snowballs before you make your way through the magical forest to reach Santa’s House where you meet the man himself and his gifts for all the children that visit.

BOOKING IS ESSENTIAL!

Bookings taken from the 14th May

Tickets for Santa’s Magical Journey 2018 can be purchased from 14th May 2018, by clicking here or over the telephone on 01328 878477.

Adults £11.50

Children £17.50 includes a present

All prices are subject to booking fees and any other related charges.

Your visit also includes seasonal children’s entertainment and a 4D film.

All children aged 12 months and over must purchase a child’s ticket and be accompanied by at least one paying adult to gain entry to Santa’s Magical Journey.

Children under 12 months are permitted in for free if accompanied by at least one paying adult and one paying child but will only receive a present if a child’s ticket has been purchased.

Bookings can be made from 14th May 2018, online by clicking here or by telephone 01328 878477.

Booking is essential!

Santa’s Magical Journey is open:

24th & 25th November 2018

1st, 2nd, 8th, 9th & 15th – 23rd December 2018. All tickets must be pre-booked, with journey start times every 15 minutes.

Your journey start time is the time you start your journey any late arrivals may not be admitted.
Please note once tickets are booked they are non-refundable and non- exchangeable.Bookings can be made from 14th May 2018, online by clicking here or by telephone 01328 878477.

Booking is essential!

 

The journey is suitable for pushchairs, wheelchairs for all ages and abilities.

Please note we do not supply wheelchairs for our events.

Booking is essential!

 

The use of cameras is allowed in all parts of Fantasy Land, except for Father Christmas’ House as professional photos are taken and are available for you to purchase.

Booking is essential!

How long does the experience take?

We say a good two to three hours to experience everything thoroughly.

What is Santa’s magical Journey?

It’s about a 45 minute to an 1hour 15minute walk around our animated wonderland, about three quarters of the way around you come to Santa’s grotto where the children see Santa and receive a present from Santa. There is then the family photo with Santa which can later be purchased, after you finish your journey there is a 4D cinema along with additional children entertainment.

I’ve booked my time slot what actually happens at that time.

The time you have booked is the time you must start your journey.

Can we get in to the fantasyland building before the time I have booked?

Yes you can get in up to 30minutes before the time you have booked.

I have a baby under 1 do I have to pay for that baby?

If you have another paying child in your party and you do not want your under 1 to receive a present they are of course welcome to go through as a babe in arms (pushchairs are fine). However if you have no other children attending or you wish the under one to receive a present you will need to pay for a ticket for them.

Do I have to have a child with me to go around Santa’s magical journey?

Yes there must be at least one paying child to enter. Please note if you turn up to the event without a child you will be refused entry.

What happens if my child is sick on the day?

Unfortunately we will not be able to refund or transfer your tickets to a different day. Please do call the office on 01328878477 for more information.

Can I enter the fantasyland building but not do the experience without a ticket?

Unfortunately you will need a ticket to enter the fantasyland building.

Is the journey wheelchair/pushchair accessible?

Yes it is fully accessible.

Can we take photo’s?

Yes you can take photo’s and/or video’s anywhere along the journey except for Santa’s house.

Can we bring our own food?

Unfortunately you can not consume your own food in the fantasyland building, however we have our own tea room in the fantasyland building.

What else is on site?

We have a garden pavilion restaurant, barn café, carousel tea bar, licensed bar and 6 gift shops on site. All of which you can access with or without a ticket.

Can we book a table in your restaurant?

We do not take any bookings for our restaurant or café. Both are on a first come first serve basis.

How likely are we to be able to get something to eat on site?

Very likely. Although our facilities are not bookable we are use to a high turnover. As 95% of our guests are working to a timed ticket we find that they tend to move along pretty quickly to be able to get to the shops too before the performance starts.

I’m gluten free. Do you have anything suitable?

We have a range of gluten free treats and meals available.

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