2019 Tickets are on sale now

Santa’s Magical Journey

Remember the excitement of your first visit to see Father Christmas? Give your children, grandchildren or your class a day they’ll never forget! Come and visit Father Christmas in the magical setting of Thursford. It will be a treat to cherish for everyone who wants to experience this magical fantasy journey.

Your journey takes you from penguins and polar bears to giant sized teddy bears ready to load Santa’s sleigh and then past the busy elves hard at work in the toy factory with the wonderful wrapping machine.
You’ll meet lots of fantasy characters including the snowman’s family but watch out for the snowballs! The journey then leads you through the magical forest to reach Santa’s House where you meet the man himself and the children will receive their gifts.

There must be at least one paying child to enter. Please note if you turn up to the event without a child you will be refused entry.

BOOKING IS ESSENTIAL!
Bookings taken by phone and online from 09:30am on 11th May 2020.

Please note that we have a relaxed morning for children with additional needs. Queuing will be less, music will be quieter and light effects will be softer. Please ring the office for more information on 01328 878477.

Tickets for Santa’s Magical Journey 2019 can be purchased from 09:30 on 11th May 2020, by clicking here or over the telephone on 01328 878477.

Prices:

Adults are £11.50
Children are £18.50 (price includes a present)
Both ticket prices include your entrance to fantasy land, children’s entertainment and a 4D film.
There is an additional £1.50 postage and packaging fee per booking.

Please note:
– All children aged 12 months and over must purchase a child’s ticket and be accompanied by at least one paying adult to gain entry to Santa’s Magical Journey.
– Children under 12 months can be permitted in for free but they must be accompanied by at least one paying adult and one paying child. However, they will not receive a present.
– Due to the size of Santa’s House, groups of 8 or more will be asked to split when entering the grotto to see Father Christmas.

Please note this year we are doing a relaxed morning for children with additional needs. Queuing will be less, music will be quieter and lighting will be softer. Please ring the office for more information on 01328 878477. 

Bookings can be made online by clicking here or by telephone 01328 878477.

Booking is essential!

Santa’s Magical Journey is open:

2019 November dates:
Saturday 23rd, Sunday 24th, Saturday 30th 

2019 December dates:
Sunday 1st, Saturday 7th, Sunday 8th, Saturday 14th, Sunday 15th, Tuesday 17th – Monday 23rd 

Please note this year we are doing a relaxed morning for children with additional needs. Queuing will be less, music will be quieter and lighting will be softer. Please ring the office for more information on 01328 878477. 

All tickets must be pre-booked, with journey start times every 15 minutes. 

The time slot you select is your journey start time, any late arrivals may not be admitted.

Please note that tickets are non-refundable and non-exchangeable. Bookings can be made online by clicking here or by phone on 01328 878477.

Booking is essential!

The journey is suitable for pushchairs and wheelchairs.

Please note we do not supply wheelchairs for our events.

Booking is essential!

The use of cameras is allowed in all parts of Fantasy Land, except for Father Christmas’ House as professional photos are taken and are available for you to purchase.

Booking is essential!

What is Santa’s Magical Journey?

It’s about a 45 minute to a 1 hour 15 minute walk around our animated wonderland, about three quarters of the way around you come to Santa’s grotto where the children see Santa and receive a present. You’ll then have a family photo which can later be purchased. After you finish your journey there is a 4D cinema experience along with additional child entertainment.

How long does the experience take?

To experience everything thoroughly, the experience takes between 1-2 hours.

I’ve booked my time slot what actually happens at that time?

Your time slot is the start time of your journey.

Can we get into the Fantasyland building before my time slot?

Yes, you can get into the building 30 minutes before your time slot.

Can I enter the Fantasyland building without a ticket for Santa’s Magical Journey?

You must have a ticket to enter the Fantasyland building.

Can I add an extra adult ticket to my booking reference?

Yes you can! This can only be done by phone on 01328 878477. We will need to refer to your original booking so please have your booking reference handy!

Can I go around Santa’s Magical Journey without a child?

No, you must have at least one paying child to enter. Please note if you turn up to the event without a child you will be refused entry.

Can children under 1 year go free? 

Children under 1 can go free if you have another paying child in your party. However, they will not receive a present.

What happens if my child is sick on the day?

Unfortunately we will not be able to refund or transfer your tickets to a different day. Please call the office on 01328 878477 for more information.

Is the journey and site wheelchair/pushchair accessible?

Yes, it is fully accessible.

Can we take photo’s?

Yes you can take photo’s and/or video’s anywhere along the journey except for Santa’s house.

What else is on site?

We have a Garden Pavilion restaurant, Barn café and 6 gift shops on site, all of which can be assessed with or without a ticket to Santa’s Magical Journey. We also have a tearoom in Fantasyland. Please ring our office for more information about our opening hours on 01328 878477.

Can we book a table in your restaurant?

We do not take any bookings for our restaurant or café. Both are offered on a first come first serve basis.

How likely are we to be able to get something to eat on site?

Very likely! Even though our café and restaurant are not bookable, we are used to a high turnover of guests; 95% are working to a timed ticket so most people move along pretty quickly so they can also visit the shops before the journey starts.

Do you cater for any dietary requirements?
Yes we do! We cater for gluten free, nut allergies, vegan etc. Please phone our office on 01328 878477 to find out more.

Can we bring our own food?

Unfortunately you cannot consume your own food in the Fantasyland building, however there is a tearoom in the Fantasyland building where refreshments can be purchased.

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