Access statement

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.

Introduction

Situated in North Norfolk countryside, the Thursford Collection is a living heritage you will love. The sights, sounds of the golden age of steam are never forgotten, whether experiencing them for the first time, or remembering them for the last.

The museum and facilities are all on one level a short distance from the large free car park. Robert Wolfe plays the Mighty Wurlitzer at 1.30pm and 3pm Sunday – Friday.

We look forward to welcoming you. If you have any queries or require any assistance please phone 01328 878477 or email joanne@thursfordcollection.co.uk.

Pre-Arrival

Located 1 mile off the A148 road between Fakenham and Holt.

Car Parking and Arrival

  • Large free car park on site.
  • Car Park has designated spaces for disabled parking
  • Surface is gravel
  • A hard surface path leads you from the car park to the complex.

Main Entrance, Reception and Ticketing Area

  • Level access to all doors
  • Staff can be seen easily for lip reading and guests with visual impairment.
  • There is seating available throughout the complex.
  • Ticketing area is within the Stable Shop.
  • There are no steps to any facilities and services.
  • All indoor public areas are no smoking.

Attraction (displays, exhibits, rides etc.)

  • Climb On-Board and enjoy all the fun of the fairground on our traditional carousels and gondola.
  • Magnificent Steam Machines – Experience the size and scale of steam with the largest collection of traction engines in the world.
  • Amaze at the original fairground sounds from our beautiful collection of mechanical organs which play from 12.30pm.
  • Delight in the unique sounds of the amazing Wurlitzer show with Robert Wolfe one of the world’s leading theatre organists. Shows daily at 1.30pm and 3pm.

Public Toilets

  • Wheelchair accessible toilets are located on the ground floor in the main complex. There are no toilet facilities on the carpark.
  • There are toilets in the courtyard consisting of ladies, gents and disabled (baby changing facilities).
  • Access to all toilets is level with no steps.

Restaurant

  • Menus are displayed in large font on the tables.
  • The restaurant is easily accessible.
  • Chairs and tables are moveable to accommodate large wheelchairs.
  • The restaurant has counter service (table service can be offered where needed).

Shop(s)

  • There is a range of shops within the complex, all on one level.
  • Some items for sale may be out of reach; the staff offer assistance.

Grounds and Gardens

  • There is a large lawn area and adventure playground, for picnics with wooden benches.

Contact Information

Thursford Collection
Fakenham
Thursford
Norfolk
NR21 0AS

Telephone 01328 878477

Email joanne@thursfordcollection.co.uk

Hours of operation: 12noon – 5pm

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